Effective Date:
01/06/24
Last Updated:
18/11/24
Property Legacy Education Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our services, website, and other platforms, whether you are based in the UK or internationally.
1. Who We Are
Property Legacy Education Ltd is a UK-based company providing property investment education, resources, and coaching. For the purposes of data protection law, we are the data controller of your personal information.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email:
Postal Address:
88 Lawsons Rd, Thornton, FY5 4PW
2. Information We Collect
We may collect and process the following types of personal information:
Name
Contact details (email address, phone number, postal address)
Payment information (e.g., card details, billing address)
Account information (e.g., username and password)
Feedback and survey responses
Any other information you choose to share with us
IP address
Browser type and version
Device type and operating system
Pages viewed, time spent, and other website usage data
Cookies and tracking technologies (see Section 8)
We may receive information about you from third parties, such as:
Payment processors
Social media platforms when you interact with us
Marketing and analytics providers
3. How We Use Your Information
We process your personal information for the following purposes:
Service Delivery: To provide and manage our courses, resources, and coaching services.Customer Support: To respond to your enquiries and provide assistance.
Marketing: To send promotional emails, newsletters, or updates (you can opt out at any time).Analytics: To monitor and improve our services, website, and user experience.
Legal Compliance: To comply with legal obligations, including fraud prevention.
4. Legal Basis for Processing
Under UK and international data protection laws, we process your information based on the following legal grounds:
Consent: Where you have provided your explicit consent.
Contractual Necessity: To fulfil our contractual obligations to you.
Legitimate Interests: To improve our services, manage our business, and prevent fraud.
Legal Obligations: To comply with applicable laws and regulations.
5. Sharing Your Information
We may share your personal information with:
Service Providers: Third parties that help us deliver our services (e.g., payment processors, IT providers).
Business Partners: When necessary for joint offerings or collaborations.
Legal Authorities: Where required by law or to protect our rights.
International Transfers: Your data may be transferred outside the UK and EEA to countries with adequate data protection laws or appropriate safeguards in place.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal obligations. When no longer required, we securely delete or anonymise your data.
7. Your Rights
Depending on your location, you may have the following rights under data protection laws:
Access: Request access to your personal information.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data where applicable.
Restriction: Restrict the processing of your information.
Data Portability: Receive a copy of your data in a structured, machine-readable format.
Objection: Object to the processing of your data for specific purposes, such as direct marketing.
To exercise these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies may be used for:
Essential website functionality
Analytics and performance tracking
Personalised marketing
For more details, see our [Cookie Policy].
9. Security
We implement robust security measures to protect your data from unauthorised access, loss, or misuse. These include encryption, firewalls, and access controls. However, no system can guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or services. The latest version will always be available on our website.
11. Complaints
If you have concerns about our data practices, you can contact us directly at [email protected]. Alternatively, you can lodge a complaint with your local data protection authority, such as the UK’s Information Commissioner’s Office (ICO).